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Feedback

We welcome comments and suggestions about our service and our website. Your feedback is very important to us.  Our trust has recently introduced a new patient feedback system called I Want Great Care. The leaflet attached details how you can leave us your feedback online by using a QR code.

 

If you prefer, you are also welcome to phone or write to us using the details below:

Children’s Speech and Language Therapy Service
Wayside House
Wilsons Lane
Coventry
CV6 6NY
02476 961 455

Patient Advice and Liaison Service
Coventry and Warwickshire Partnership NHS Trust
Wayside House
Wilsons Lane
Coventry
CV6 6NY
024 7653 6804

Recent feedback from our service users:

It really was the best training I’ve been on in ages’ – Education staff, following attendance at Selective Mutism training for parents and professionals, March 2021.

‘After her first session with your colleague, she was walking she like was 10 feet tall, it has made her literacy so much better and she is now confident to read at bed time with her sisters’. – Received from parent after child attended speech therapy sessions with a speech and language therapy assistant,  Feb 2021

 

‘… my child responded really well with the therapist when she saw them last term and he really enjoyed his sessions’ – Received from parent following block of therapy sessions with a SLT, Feb 2021

the SLT who worked with my son engaged with him as if they knew him. The therapist was good, helpful and professional and deserves some special recognition for how they helped’ – Received from a parent, Feb 2021

“you are always so helpful and have really good advice. It’s really lovely to work with you as a team, you’re so supportive. I always know that I can come to you for help and that you listen to me and incorporate what I say into your SL targets. I can see how much you care about the children and you want the best for them!” – Received from education staff, January 2021.